Orchestrating seamless luxury and giving you the freedom of time
Bespoke Lifestyle Management
Orchestrating seamless luxury and giving you the freedom of time
Bespoke Lifestyle Management
Our Services
About Raven's Nest Concierge
About
Testimonials
Our Team
At Ravens Nest Concierge, we are dedicated to providing high-quality personal assistant services to busy people. Our mission is to help our clients achieve a better work-life balance by taking care of their life tasks.
Our Team
Testimonials
Our Team
Our team consists of experienced and reliable personal assistants who are passionate about helping our clients. We pride ourselves on our excellent communication skills and attention to detail.
Testimonials
Testimonials
Testimonials
We offer a wide range of services, including grocery shopping, dry cleaning pick-up and drop-off, house cleaning, and more. We are always happy to customize our services to meet our clients' unique needs.
Our Team
Helen Raven
Our Suppliers
Jeremy Raven
Juggling the demands of a full-time career and motherhood left me time-poor and unable to focus on what truly mattered. We set up Raven's nest to support others in achieving their life goals without getting bogged down in their daily tasks.
I am dedicated to providing impeccable, stylish, and efficient support so clients can focus on w
Juggling the demands of a full-time career and motherhood left me time-poor and unable to focus on what truly mattered. We set up Raven's nest to support others in achieving their life goals without getting bogged down in their daily tasks.
I am dedicated to providing impeccable, stylish, and efficient support so clients can focus on what is important to them, not their to-do list.
About Helen:
Study:
BA Hons Fashion Design and Technology
Career Highlights:
Product Developer, Marks and Spencer
Head of International Buying -Ted Baker London
Rolled out Ted Baker throughout Middle East, Asia and Australia
Country Manager Australia - Reiss clothing
Set up Showcase.co event company in Australia, executing pop-up shops and online sales
Certificates:
Working with children and police check
RSA certified
First Aid certified
Jeremy Raven
Our Suppliers
Jeremy Raven
I have spent 40 years in the hospitality industry, working with some of the biggest names across four continents. My dedication to excellence, traditions, and creating a journey that embarks on a moment in time, has paved the way for me to ground my passion for food and everything hospitality. My food philosophy is simple - source the fin
I have spent 40 years in the hospitality industry, working with some of the biggest names across four continents. My dedication to excellence, traditions, and creating a journey that embarks on a moment in time, has paved the way for me to ground my passion for food and everything hospitality. My food philosophy is simple - source the finest local ingredients, respect the farmers, growers and suppliers and create an unforgettable culinary journey!
About Jeremy:
Study:
London City and Guilds 706/1 and 706/2 Chef Qualifications - Otago Polytech, NZ
Career Highlights:
Co Founder of Drumplings - a global fusion destination dumpling concept in Melbourne
Food and Beverage Consultant - Future Food, Melbourne
Operations Manager - Spotless and Epicure Catering, Melbourne
Certificates:
HACCP Certified
RSA Certified
First Aid Certified
Our Suppliers
Our Suppliers
Our Suppliers
The legwork is done for you. Every single supplier recommended and used by Raven's Nest comes from a curated list of trusted partners, all personally vetted and approved.
Our team of experienced personal assistants are dedicated to providing the highest level of service to our clients. We carefully select and train each member of our tea
The legwork is done for you. Every single supplier recommended and used by Raven's Nest comes from a curated list of trusted partners, all personally vetted and approved.
Our team of experienced personal assistants are dedicated to providing the highest level of service to our clients. We carefully select and train each member of our team to ensure that they share our values and commitment to excellence.
About
For the past 25 years of our relationship, Jeremy and I, have been the go-to resource for friends seeking styling, organization, and culinary support. The feedback was that we consistently delivered thrilling results, and their appreciation for our guidance was astounding. This organic success inspired us to formalise our passion and establish Raven's Nest Concierge, offering this well-received, comprehensive service to all.
We now apply this extensive experience to a wider clientele, transforming spaces for discerning individuals—from busy executives to growing families and empty nesters. Our refined, functional solutions are designed to restore order, reclaim your valuable time, and create beautifully balanced homes.
Having worked in fashion my entire career, I possess a genuine, lifelong passion for the industry and the art of styling. I have a deep understanding of how the right clothing is truly transformative: it can elevate your self-perception, unlock a hidden confidence, and give you a new sense of security. Witnessing that powerful shift in my clients is precisely where I find my greatest reward.
We love hearing client feedback, especially at our recent canapé event, where one guest described Jeremy as a "culinary magician." Honestly, I agree! I still don't understand how he makes a simple cheese sandwich taste infinitely better than mine. His talent is something you definitely need to experience for yourself.
We are based in North East Melbourne and specialize in services around Ivanhoe, Heidelberg, Eaglemont, Kew, Thornbury, Northcote, Alphington, Preston, Doncaster, but we can also travel if you need us.
We felt the time was right to open this up to you all, hence the birth of Raven's Nest Concierge.
The Process
Free Initial Chat
Execution and Review
Free Initial Chat
Our approach begins with a complimentary initial consultation call. This conversation helps us thoroughly understand your unique lifestyle, current challenges, and specific needs.
Planning
Execution and Review
Free Initial Chat
Following our consultation, we design a bespoke solution. This involves recommending a pricing package tailored to your needs, blending core services with flexible, on-demand support
Execution and Review
Execution and Review
Execution and Review
Service implementation is simple and fast. We establish a reliable, documented schedule and maintain open lines of communication for consistent review and seamless adjustments
Testimonials
Testimonial 1
I wholeheartedly recommend Helen. After a difficult year of ill health and ongoing chronic pain I am physically limited. Due to this my spare room had quietly become my junk room. Every time I even thought about tackling it, I went into complete overwhelm. Helen was the calm presence I needed. She listened to what I wanted the space to be, outlined a clear, practical plan to get there and kept the mood light and friendly throughout, especially when the hoarder in me wanted to keep things I clearly needed to let go! She reached into places I couldn’t, made sensible decisions about what to keep and what to discard, and organised everything efficiently. My spare room is now a tidy, peaceful retreat where I can unwind in peace. I am so grateful - her support really was priceless.
— Patricia
Testimonial 2
My pantry had become a daily irritation I kept avoiding and was only getting worse. Helen arrived with relaxed and reassuring energy, removed expired items and unnecessary duplicates, and then set everything into a sensible system. She organized everything into clear tubs for visibility and used clever space‑saving solutions so I can reach what I need without turning meal prep into a frantic rummage. The pantry is now orderly and accessible — a small, everyday relief that has made cooking so much easier and far less stressful. I recommend Helen without hesitation; her help genuinely lightened my everyday routine.
— Dianne
Testimonial 3
For our daughters year 12 formal, we decided to host a pre-drinks party for our students and their parents. We asked Helen and Jeremy to create a selection of canapés to serve with champagne cocktails. Canapés were creative and delicious - enjoyed by students and parents. Helen and Jeremy arrived early to make sure all decor and glassware were perfect and served us a selection of delicious bites - creating a memorable evening and allowing us to enjoy the company without having to worry about anyone going thirsty or hungry. Fabulous service and all clean up carried out as if by magic!
- Macarena
Testimonial 4
A unique birthday “ Christmas in July” feast.
As our daughter has a July birthday she decided she wanted a typical Christmas lunch feast for 30 of her friends - Turkey and all the trimmings was the brief …
Jeremy ensured a bountiful Christmas feast of Turkey - stuffing - with all the traditional trimmings - alongside his wonderful Mac and cheese( daughter’s favourite) and also catered for some of our vegetarian guests . Christmas desserts included home made pavlovas and puddings.
Helen’s interior design experience helped convert our garage into a winter wonderland - with Mountainscapes - snow - holly centrepieces and Christmas trees galore….. when our guests arrived dressed in their winter ski wear - they were transported into a Winter Wonderland - feasted on “the best Christmas dinner ever!” - before taking part in a variety of Christmas themed games.
A birthday feast to remember! And thanks to Helen and Jeremy’s immaculate planning and can do attitude - a fun time for everyone !!!!
- David
Testimonial 5
Helen has built an extraordinary depth of knowledge in the fashion industry over her 30‑year career — and her incredible wardrobe is proof of it. She has a sharp eye for detail, is endlessly generous with her time, and is genuinely committed to finding the right solution for any situation. She thrives on a challenge and brings a calm confidence to every styling dilemma.
Over the years she has helped me choose outfits for weddings, parties, and holiday wardrobes, and despite the fact that I’m fussy and hate dressing up, she always gets it right. Helen is a natural problem solver with what seems like unlimited energy, and her ability to make people feel comfortable, confident, and understood is what truly sets her apart.”
- Helen