Orchestrating seamless luxury through our concierge services, we give you back the freedom of time. To learn more, feel free to contact us and discover how our personal assistant solutions can enhance your lifestyle.
Wardrobe Audit
Wardrobe Planning
Recycle, Regift, Repair
Personal Shopping
Holiday Outfitting
Bespoke Tailoring
Interior Design
Home Styling
Soft Furnishings
Kitchen / Pantry Audit
Kitchen Re-organisation
Laundry / Bathroom Organisation
Garage / Storage Organisation
Decluttering
Space Optimisation
Office Organisation and Filing Set Up
Downsizing / Upsizing
Home Project Management
Sourcing / Quoting Trade Jobs
Life Administration
Scheduling Appointments
Arranging Seasonal Cleaning
Nannies and Babysitters
Celebratory Gift Selection
All Pre-Sale Preparation
Neutralising Surrounds
Styling With Your Own Furniture
Decluttering Ready to Sell
Staging
Mini -Makeovers for Sale
Garden Spruce Up
Real Estate Photo Management
Packing and Unpacking
Booking Removalists
Personal and Corporate Events
Planning, Organising, Executing Events
Special Family Occasions
Birthday Milestones
Corporate Events
Invite Creation
RSVP Management
DJ and AV technicians
Charity Event Support
Trade Show and Sales
Private Chef Dinner Parties
Canapes / Finger Foods
Food Sourcing / Ordering
Fresh Meals Delivered
Weekly Meal Prep
Meal Planning
Restaurant Reservations
Cooking Masterclass
Getaway Hotel Reservations
Sourcing Stays and Booking Flights
Personalised Itineraries
Travel Packing Checklist
Unique Adventures / Luxury Experiences
Destination Highlights
Restaurants Bookings
Airport transport / Valet Parking
Away From Home Planning
Raven’s Nest Concierge was created from decades of combined expertise in styling, organisation, and elevated home living. After 25 years of refining our craft, we chose to formalise this work into a premium, concierge‑level service designed for clients who value discretion, refinement, and beautifully executed results.
Our team consists of experienced and reliable personal assistants who are passionate about helping our clients. We pride ourselves on our excellent communication skills and attention to detail.
We offer a wide range of services, including grocery shopping, dry cleaning pick-up and drop-off, house cleaning, and more. We are always happy to customise our services to meet our clients' unique needs.
Balancing a demanding career with the responsibilities of motherhood highlighted how essential streamlined support can be. Raven’s Nest Concierge was created to offer that same level of clarity, organisation, and ease to others—allowing clients to focus on what truly matters rather than being consumed by daily tasks.
I am committed to del
Balancing a demanding career with the responsibilities of motherhood highlighted how essential streamlined support can be. Raven’s Nest Concierge was created to offer that same level of clarity, organisation, and ease to others—allowing clients to focus on what truly matters rather than being consumed by daily tasks.
I am committed to delivering stylish, efficient, and impeccably executed support across every project. Whether I’m refining a wardrobe, organising a home, or adding creative direction & streamlined, elevated organisation to a client’s event, my focus is always on enhancing the experience with thoughtful detail, a polished finish, and a calm, considered approach.
About Helen
Study
• BA (Hons) Fashion Design and Technology
Career Highlights
• Product Developer – Marks & Spencer
• Head of Buying – Ted Baker London
• Led Ted Baker’s expansion across the Middle East, Asia, and Australia
• Country Manager, Australia – Reiss
• Country Manager, Showcase.co Events - delivering Designer Brand pop‑up retail and online events
Certificates
• Working With Children Check & Police Check
• RSA Certified
• First Aid Certified
With over 40 years in the hospitality industry, I’ve had the privilege of working alongside some of the most respected names across four continents. My dedication to excellence, tradition, and the craft of creating memorable moments has shaped a lifelong passion for food and the full spectrum of hospitality. My philosophy is simple: sour
With over 40 years in the hospitality industry, I’ve had the privilege of working alongside some of the most respected names across four continents. My dedication to excellence, tradition, and the craft of creating memorable moments has shaped a lifelong passion for food and the full spectrum of hospitality. My philosophy is simple: source the finest local ingredients, honor the farmers, growers, and suppliers behind them, and create a culinary experience that feels both refined and unforgettable.
I bring a calm, seasoned presence to every project—whether I’m designing a menu, curating a dining experience, or ensuring the flow of an event feels effortless for our clients. My focus is always on delivering food and service that are thoughtful, polished, and executed with the quiet precision that only decades in the industry can teach.
About Jeremy
Study
• London City & Guilds 706/1 and 706/2 Chef Qualifications – Otago Polytech, NZ
Career Highlights
• Co‑Founder of Drumplings, a global fusion dumpling concept in Melbourne
• Food and Beverage Consultant – Future Food, Melbourne
• Operations Manager – Spotless and Epicure Catering, Melbourne
Certificates
• HACCP Certified
• RSA Certified
• First Aid Certified
The legwork is done for you. Every single supplier recommended and used by Raven's Nest comes from a curated list of trusted partners, all personally vetted and approved.
Our team of experienced personal assistants are dedicated to providing the highest level of service to our clients. We carefully select and train each member of our tea
The legwork is done for you. Every single supplier recommended and used by Raven's Nest comes from a curated list of trusted partners, all personally vetted and approved.
Our team of experienced personal assistants are dedicated to providing the highest level of service to our clients. We carefully select and train each member of our team to ensure that they share our values and commitment to excellence.
At Raven's Nest Concierge, we believe that true luxury is lived with intention. Our mission is to empower our clients to make a tangible difference through a circular lifestyle. Whether we are performing a wardrobe audit or a kitchen restock, our focus is on longevity: we help you recycle, upcycle, and repurpose with a ‘zero-waste’ mindset.
Our signature Wardrobe Audits go beyond organisation; we manage the entire lifecycle of your garments—from professional repair and resale to ethical gifting and charity. In the kitchen and laundry, we advocate for conscious procurement, sourcing from local, respectful suppliers who prioritise free-range and organic produce. By reducing o
Our signature Wardrobe Audits go beyond organisation; we manage the entire lifecycle of your garments—from professional repair and resale to ethical gifting and charity. In the kitchen and laundry, we advocate for conscious procurement, sourcing from local, respectful suppliers who prioritise free-range and organic produce. By reducing our collective carbon footprint, we ensure that every choice made within your home is a step toward a more sustainable future customisable to meet each client's unique needs and preferences.
Our approach begins with a complimentary initial consultation call. This conversation helps us thoroughly understand your unique lifestyle, current challenges, and specific needs.
Drawing from our initial consultation, we curate a bespoke service architecture designed specifically for your lifestyle. This includes a personalised pricing structure that seamlessly integrates our dedicated core support with fluid, on-demand assistance.
Onboarding is designed to be effortless and efficient. We establish a meticulous, documented schedule from day one, underpinned by an open-access communication model to ensure our high standards are consistently met and refined adjustments.
I wholeheartedly recommend Raven's Nest. After a difficult year of ill health and ongoing chronic pain I am physically limited. Due to this my spare room had quietly become my junk room. Every time I even thought about tackling it, I went into complete overwhelm. Raven's Nest were the calm presence I needed. They listened to what I wanted the space to be, outlined a clear, practical plan to get there and kept the mood light and friendly throughout, especially when the hoarder in me wanted to keep things I clearly needed to let go! They reached into places I couldn’t, made sensible decisions about what to keep and what to discard, and organised everything efficiently. My spare room is now a tidy, peaceful retreat where I can unwind in peace. I am so grateful - their support really was priceless.
— Patricia
My pantry had become a daily irritation I kept avoiding and was only getting worse. Raven's Nest arrived with relaxed and reassuring energy, removed expired items and unnecessary duplicates, and then set everything into a sensible system. They organised everything into clear tubs for visibility and used clever space‑saving solutions so I can reach what I need without turning meal prep into a frantic rummage. The pantry is now orderly and accessible — a small, everyday relief that has made cooking so much easier and far less stressful. I recommend Raven's Nest without hesitation; their help genuinely lightened my everyday routine.
— Dianne
For our daughters year 12 formal, we decided to host a pre-drinks party for our students and their parents. We asked Helen and Jeremy to create a selection of canapés to serve with champagne cocktails. Canapés were creative and delicious - enjoyed by students and parents. Helen and Jeremy arrived early to make sure all decor and glassware were perfect and served us a selection of delicious bites - creating a memorable evening and allowing us to enjoy the company without having to worry about anyone going thirsty or hungry. Fabulous service and all clean up carried out as if by magic!
- Macarena
We are a neuro-affirming household comprised of two young adults, two older adults and a dog. We have demanding jobs involving a lot of travel, limiting the time to invest in our home. Our neuro-divergences add a layer of complexity and makes organising our home more challenging .
I’ve always fantasised about having a household that just worked, but it’s fair to say, we needed a bit of help to make that a reality.
Raven’s Nest came and identified our pain-points with us, (kitchen, laundry, living area) and devised a plan for systematising these things. Then, with no fuss, they put the plan into action! As someone with a thousand unfinished projects, this is the critical part of the Raven’s Nest service. So much so, I suggested they might like to change their business name to “gets shit done” lol.
They were sensitive to our unique needs and took all the pain out of the process. Daily life in our household is so much easier now! I can’t recommend Raven’s Nest more highly.
- Sacha
After knowing Helen for more than 15 years, I’ve always admired her extraordinary eye for style and her ability to bring harmony to absolutely anything — clothing, interiors, gardens, even the smallest decorative details. Her talent is instinctive, refined, and deeply considered.
Recently, Helen helped me prepare my home for sale after earlier maintenance and styling services hadn’t met expectations. She stepped in with her trademark calm professionalism, sourcing thoughtful, affordable pieces that suited the property perfectly and drawing from her own beautifully curated collection to elevate every space.
Helen is organised, punctual, and genuinely invested in achieving the best possible outcome. She cares about the details, she cares about the process, and she cares about the people she works with. The property absolutely sparkled when finished, and we were thrilled with the sale price it achieved at auction, well above our expectation. Her ability to create beauty with intention is truly exceptional, and I recommend her without hesitation.
- Helen
A unique birthday “ Christmas in July” feast.
As our daughter has a July birthday she decided she wanted a typical Christmas lunch feast for 30 of her friends - Turkey and all the trimmings was the brief …
Jeremy ensured a bountiful Christmas feast of Turkey - stuffing - with all the traditional trimmings - alongside his wonderful Mac and cheese( daughter’s favourite) and also catered for some of our vegetarian guests . Christmas desserts included home made pavlovas and puddings.
Helen’s interior design experience helped convert our garage into a winter wonderland - with Mountainscapes - snow - holly centrepieces and Christmas trees galore….. when our guests arrived dressed in their winter ski wear - they were transported into a Winter Wonderland - feasted on “the best Christmas dinner ever!” - before taking part in a variety of Christmas themed games.
A birthday feast to remember! And thanks to Helen and Jeremy’s immaculate planning and can do attitude - a fun time for everyone !!!!
- David
Helen has built an extraordinary depth of knowledge in the fashion industry over her 30‑year career — and her incredible wardrobe is proof of it. She has a sharp eye for detail, is endlessly generous with her time, and is genuinely committed to finding the right solution for any situation. She thrives on a challenge and brings a calm confidence to every styling dilemma.
Over the years she has helped me choose outfits for weddings, parties, and holiday wardrobes, and despite the fact that I’m fussy and hate dressing up, she always gets it right. Helen is a natural problem solver with what seems like unlimited energy, and her ability to make people feel comfortable, confident, and understood is what truly sets her apart.”
- Helen
For my 50th birthday in April , Helen and Jeremy created an unforgettable dining experience for a group of eleven. Jeremy designed and cooked a four‑course menu that celebrated Gippsland’s incredible produce — a true reflection of the place we call home. Each dish was thoughtful, beautifully balanced, tasted incredible and presented with care.
Helen styled the tablescape with her signature eye for detail, creating a setting that felt both elegant and deeply personal. Together, they crafted an atmosphere and a meal that made the celebration truly memorable. It was a wonderful way to mark such a special milestone.
- Aaron
I recently had Raven's Nest restyle my apartment in Sydney and couldn’t be happier with the result. They have an incredible eye for detail and a real talent for seeing how a space can work better both practically and aesthetically. They didn’t just make everything look more stylish; they also made the layout far more functional and comfortable for everyday living. The changes they suggested were thoughtful and clever, and they’ve made such a difference to how the space feels and flows.
If you’re looking for someone who can give your home a facelift whilst making it more practical, I would highly recommend Raven's Nest. Their creativity, attention to detail, and understanding of how people actually live in their spaces were a real bonus!
- Tania